Terms and Conditions
Welcome to PlantsRus ! These terms and conditions outline the rules and regulations for the use of our website and the purchase of products from our store.
By accessing this website and/or purchasing products from us, you agree to these terms and conditions. Please read them carefully.
Interpretation:
- "We", "our", and "us" refer to www.plantsrus.qa.
- "You" and "your" refer to the customer or user of our website.
- "Product(s)" refers to indoor and outdoor plants, fresh flower bouquets, pots and planters, artificial plants, and gardening accessories available for purchase on our website.
Minimum Order and Delivery:
- To qualify for free delivery, a minimum order of QR 50 is required.
- Orders below QR 50 will incur a delivery fee, which will be communicated to you during the checkout process.
Handling Charges:
- Heavy-duty items and products requiring extra care, such as certain pots, tall plants, Potting Soil, Pebbles etc. be subject to specific handling charges.
- The handling fee will vary depending on the product and will be communicated to you before delivery.
Ordering and Payment:
- Orders can be placed through our website. Payment can be made using the available payment methods.
- Once your order is confirmed, you will receive an order confirmation via email.
- All payments are processed securely. We do not store credit card details nor do we share customer details with any third parties.
Delivery:
- We strive to deliver your order in a timely manner. Delivery times may vary depending on your location and product availability. However, the minimum Delivery time is 24 hours except the fresh flowers.
- You will be notified of the expected delivery date and time once your order is processed.
- It is your responsibility to provide accurate delivery information. We are not liable for any delays or losses resulting from incorrect delivery information provided by you.
Returns and Refunds:
- We want you to be satisfied with your purchase. If you are not entirely happy with your order, please contact us within Three days of receiving your order to arrange for a return or exchange.
- Refunds will be issued in accordance with our refund policy, which can be found on our website.
Intellectual Property:
- All content on this website, including but not limited to text, images, logos, and graphics, is the property of www.plantsrus.qa and is protected by copyright laws.
Governing Law:
- These terms and conditions are governed by and construed in accordance with the laws of Qatar , and any disputes relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of Qatar.
Changes to Terms and Conditions:
- We reserve the right to modify these terms and conditions at any time. Any changes will be effective immediately upon posting on our website. Your continued use of our website and/or purchase of products constitutes acceptance of the modified terms and conditions.
Disclaimer:
- At our service, we strive to provide you with the best products possible. Please be aware that slight variations in color, size, shape, and appearance are normal and should be expected due to the nature of our offerings. The images on our website are intended for illustrative purposes only.
- To ensure optimal results, we kindly ask you to follow the care instructions provided with your plants and flowers.Thank you for your understanding and for choosing our service. We appreciate your support.
If you have any questions about these terms and conditions, please contact us at info@plantsrus.qa.
